Privacy Policy

Last updated: May 2026

1. Who We Are

Onyx Reelz is an AI-powered video creation platform. For privacy matters, contact us at: privacy@onyx-reelz.com

2. What Data We Collect

• Account data: Email address and password (hashed) when you register.
• Content data: Video clips, audio files, images, scripts and narrations you upload or create.
• Usage data: Features used, reels created, publish history, credit usage.
• Social media tokens: OAuth access tokens for LinkedIn, YouTube, Instagram and TikTok — stored securely and used only to publish your content on your behalf.
• Payment data: Processed securely by Stripe. We never store card details.

3. How We Use Your Data

• To provide the Onyx Reelz service and process your video creations
• To publish content to social platforms you have connected
• To manage your subscription and AI credits
• To send essential service notifications

4. AI Processing

Your prompts and content are processed by third-party AI services to generate video, audio and text. These include:

• Kling AI — video generation
• OpenAI — script analysis, caption generation, title generation
• ElevenLabs — text-to-speech and voiceovers
• HeyGen — avatar video generation
• Anthropic Claude — AI assistant and content features
• Pexels — stock video and image search

We do not sell your prompts or content to train AI models without your explicit consent.

5. Social Media Connections

When you connect LinkedIn, YouTube or Instagram, we store your OAuth access token solely to publish content on your behalf. We request only the minimum permissions required. You can disconnect at any time from your Account settings page.

5a. TikTok

When you connect TikTok, we request the user.info.basic, video.publish and video.upload permissions. The only information we read from your TikTok account at connection time is your open_id — a unique account identifier. We do not read your profile information, follower data, or video list.

We write to your TikTok account only when you explicitly publish a video through Onyx Reelz, including the caption text, hashtags, and your chosen privacy, duet, comment and stitch settings for that post.

Your TikTok access token is stored securely and used only to publish content on your behalf when you choose to post. When you disconnect TikTok, we revoke your access token directly with TikTok's servers and delete our stored copy immediately — your token can no longer be used by us or anyone after disconnecting.

6. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate the platform (listed above), Stripe for payment processing, and Supabase for secure database hosting.

7. Data Retention

• Account data: retained while your account is active, deleted within 30 days of account closure upon request
• Generated videos: stored while your account is active
• Social media tokens: deleted immediately when you disconnect a platform

8. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email privacy@onyx-reelz.com

9. Cookies

We use essential cookies for authentication and session management only. We do not use tracking or advertising cookies.

10. Security

All data is encrypted in transit (TLS) and at rest. Access tokens are stored encrypted.

11. Age Requirement

Onyx Reelz requires users to be at least 18 years old. We do not knowingly collect data from minors.

12. Changes

We will notify you by email of material changes to this policy before they take effect.

13. Contact

Email: privacy@onyx-reelz.com